Leading actor in data quality since 2007.
usable data
Up to
+20%
deliverability
Presentation of the solutions
Tailored data quality services
The Capency DQM platform and its suite of modules provide end-to-end data management from the first point of contact to database registration.
qualification
qualification
processing
processing
Benefits
Why choose us?
The most complete DQM offering in the market
Effortlessly manage customer data quality in your omnichannel environment.
An international response
A global approach to data
SHARIZZ
Customer acquisition and retention
FINESIS
Segmentation / Customer insights
REKKOLT
Data enhancement / Data enrichment
Quality guarantees
That’s why, since 2007, our postal address verification solutions (real-time and batch) have been certified by UA SET (formerly SNA). This ensures that you receive the highest level of data quality.
Furthermore, all our solutions are GDPR compliant.
In our continuous pursuit of delivering the highest quality, Capency is currently undergoing ISO 27001 certification.
Testimonials
They have taken the leap
Our integration was successful with the implementation of Shop&Qo and the integration of Capency tools, a real time-saver when entering customer information.
Soizic Poirier
I have followed the implementation of CAPENCY since the first discussions. There was a lot of support during our changeover projects (Microsoft) and a lot of responsiveness (carrying out a deduplication process which went very well despite the urgency and the deadlines to be met). Our result? We have a healthy and clean customer base.
Gérard DEVIGNES
CAPENCY is:
– une équipe experte sur les spécificités d’adresses françaises et étrangères ;
– une solution simple, robuste et globale
Christophe Fernandes
Keen on delivering a memorable experience to our clients, the higher the quality of our database, the more effective and profitable our communication with clients will be. We have decided to invest in Capency tools, and we do not regret our choice of this reliable solution. The interactions with the technical team are a real asset: always reachable, responsive, and with genuine follow-up.
Séverine Toulemonde
When our franchisees switch to coQliQo, they do not want to keep their existing customer database and start from scratch to recreate everything with CAPENCY. This is a good indicator of trust in the tool.
Julien Le Boulanger
Following the curative treatments of our databases, our data is clean to improve the unique vision of our customers. This increases the performance of our marketing and CRM actions.
CAPENCY’s advice and technical support allowed us to direct traffic to our Shopify CMS using a file of qualified SMS and emails.
Paul Valton
In Capency, we have found a trusted partner who is reliable and responsive to our needs and questions in terms of data quality. A competent team, available, warm, and always willing to develop its solutions
Gaël Thomas & Muriel Flouriot
The team is competent and supports us to obtain a quality result. Everything has always been smooth and easy: in my team, collaborating with CAPENCY was a relief: never
“no, not possible, we don’t know how to do it”
Technically and humanly, everything went perfectly well. The work that has been done gives us confidence and comfort when routing mailing campaigns.
Julie BAESEN
This software brings us real added value in terms of reliability of information, speed of entry and updating of information in the database.
Thomas Moulene
As the unique identification key at LolaLiza, email is now reliable and of high quality. This allows us to avoid duplicates, increase our email deliverability rates in our campaigns, and reduce the rate of hard bounces. Thanks to the Capency – Cegid Retail Y2 connector, the integration of the solutions was fast and seamless!
Tom BAELDEN
In addition to improving customer satisfaction, CAPENCY’s solutions have significantly reduced parcel returns and associated costs.
Antoine BOEUF & Géraldine CORTAT
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